Q: I entered my personal details, then my logo and all the entries disappeared
A: When you have entered your personal details, before adding your logo, please ensure you save the changes.

Q: My drone is not on the list of drones
A: We regularly update the list of standard drones, however, you can add a custom drone if you prefer via the 'Add an Item' section of the Equipment screen. Please do let us know if there's a commercial drone we have missed.

Q: Will the software be updated?
A: Yes, we do have a schedule of enhancements and also expect to issue updates in response to user feedback.

Q: Will EasyDroneAdmin work on tablets and Smartphones?
A: Yes, we have tested the software across many platforms.

Q: My logo does not appear on invoices and quotes
A: Make sure you have imported your logo via the 'Owner' panel.

Q: Is my Data safe with you?
A: Yes, we use a secure (HTTPS) connection and back up the database often and at regular intervals. Your bank details (used on invoices) are encrypted in the database.

Q: I've lost or forgotten my password
A: Please mail us at contact@easydroneadmin.com and we will issue you with a new password.